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Shipping Policy

Shipping Cost and Methods

Method                       Cost                         Expected Arrival        

USPS Priority              $7.50                        1 to 3 business days*  

Method                       Cost                         Expected Arrival 

UPS                            $7.50                        1 to 3 business days*

*USPS delivery times are estimated and not guaranteed

*UPS delivery times are estimated and not guaranteed  

Refused Packages
A $15 Non-Delivery Fee will be charged for refused shipments. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund or store credit. All packages returned to sender due to customer error may be reshipped or refunded for a $7.50 fee.

Processing Time
All orders are processed within 24-72 hours of being placed. Orders received on Saturday and Sunday will be Shipped by close of the following Wednesday. Orders placed after 5:00pm EST will begin processing on the next business day. Please take into consideration the 24-72 hour processing time.

Domestic Delivery Time – Standard Shipping
Orders shipped ground to the western U.S. can be expected within 5-10 business days. Ground orders shipped to the eastern U.S. generally take 3-7 business days. USPS Priority services are sent on a 1-3 day service once they have completed processing. All USPS delivery times are estimates and are not guaranteed. The total time needed to deliver your package may be longer and is the responsibility of the carrier.

Insurance
USPS is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS. MunetteNaturals.com offers insurance on all packages with a total value of $50 or less. This ensures replacement for damaged items or lost packages with a total value of $50 or less.

Signature and insurance are automatically applied to all orders over $300. We highly recommend these shipping options to ensure the safe delivery of your order. If you choose to waive these options, MunetteNaturals will not be held liable for any shipment damaged or not received.

Department of Transportation
The Department of Transportation requires certain pressurized or flammable items to be shipped via Standard Ground. Any order that contains one or more of these items will automatically be shipped on a ground service.

In accordance with U.S. federal holidays, our warehouse will be closed on the following days of the 2018 calendar:

Monday, January 1 – New Year’s Day
Monday, January 15 – Birthday of Martin Luther King, Jr.
Monday, February 19 – President’s Day/Washington’s Birthday
Monday, May 28 – Memorial Day
Wednesday, July 4- Independence Day
Monday, September 3 – Labor Day
Monday, October 8 – Columbus Day
Monday, November 12 – Veterans Day
Thursday, November 22 – Thanksgiving Day
Tuesday, December 25 – Christmas Day